(5.0 / 5)2149+ Ratings

Acala Online Reviews

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Overall Rating

5.0
10 Reviews
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About Acala Online

Acala is a company that specializes in Zero Waste Health & Beauty and DIY Skincare. They offer a wide range of products including Face & Body care, Hair care, MakeUp, and DIY BEAUTY kits. Some of their popular products include the Ayurvedic Copper Tongue Scraper, Jade Facial Roller, Slatted Soap Dish, and Rosehip & Orange Soap. They also have a Wellness Blog where they share tips and advice on beauty routines and self-care.

In addition to their product offerings, Acala also provides a subscription service. This service allows customers to receive their favorite products at a frequency that suits them, eliminating the need to make emergency purchases of plastic-packaged products. The subscription boxes are delivered in reusable packaging, which is part of Acala's commitment to reducing waste. They are also working towards creating a closed-loop service where customers can send back their empty packaging for reuse.

Acala is not just a store, but also a community. They provide recipe inspiration and a platform for amateur skincare DIY’ers. They are committed to making sustainable living as easy and affordable as possible for their customers.

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Acala Online Customer Reviews (10)

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Trevor Simpson
Trevor Simpson
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Feb 15, 2023
Dafne Gallo
Dafne Gallo
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Feb 15, 2023
Storm Zandee
Storm Zandee
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Feb 13, 2023
Cheney Daviau
Cheney Daviau
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Feb 13, 2023
Frank Hertz
Frank Hertz
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Feb 13, 2023
René Bader
René Bader
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Feb 13, 2023
Isaac Jones
Isaac Jones
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Feb 13, 2023
Colin Munnik
Colin Munnik
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Feb 13, 2023
Brosca Vince
Brosca Vince
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Feb 11, 2023
Sohaila Lenferink
Sohaila Lenferink
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Feb 10, 2023

Acala Online Customer’s Q&A

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Acala Online FAQs

FAQ

About acalaonline.com Prices and Cost?

Acala is a Zero Waste Health & Beauty store that offers a variety of products. Here are some examples of their products and prices: Ayurvedic Copper Tongue Scraper is priced at £4.99, Jade Facial Roller at £12.99, a set of 2 Slatted Soap Dishes at £5.50, Rosehip & Orange Soap from Acala at £5.99, Yay for Earth Sensitive Skin Face Lotion starting from £28.00, and a Make Your Own Lip Balm DIY Kit at £19.99. They offer free shipping on UK orders over £30 and a 10% discount on signing up for the first order. Please note that prices may vary and it's always best to check the website for the most accurate and up-to-date information.

FAQ

About acalaonline.com Popular Products and Services?

Acala is an online store that was founded in 2018. It offers a variety of zero-waste beauty tools, soaps, and DIY skincare kits. In addition to their own products, they also carry plastic-free personal care & makeup from leading brands. Acala is particularly known for promoting a balance between people and the planet. They encourage customers to make their own beauty products, which not only reduces packaging waste but also empowers individuals to take charge of their health and understand what they put on their bodies. For those who don't have the time to make their own products, Acala offers a selection of ready-made skincare products as well as leading brands like Zao for makeup. They also provide everything needed for a zero-waste personal care routine, such as bamboo toothbrushes, sandstone nail files, reusable makeup wipes, and plastic-free period products. Acala has a subscription service that delivers products monthly, bi-monthly, or quarterly to ensure customers never run out of the products they need. They also operate a pre-order system on some stock to assess demand for different products. Customers have praised Acala for their excellent customer service, speedy plastic-free delivery, and sustainable skincare ingredients. Popular products mentioned in reviews include the Hemp, Comfrey & Marjoram soap bar and the Yay daily moisturiser.

FAQ

Can you tell me more about acalaonline.com?

Acalaonline.com is a platform dedicated to Zero Waste Health & Beauty and DIY Skincare. They offer a variety of products for face, body, hair, and makeup. They also provide DIY beauty sets and gifts. The site promotes low waste and plastic-free beauty, offering items like Ayurvedic Copper Tongue Scraper, Jade Facial Roller, and Rosehip & Orange Soap. They also have a wellness blog where they share tips and information about beauty routines, self-care, and environmental conservation. They offer free shipping on UK orders over £30 and a 10% discount for signing up. They have a high rating of 4.8 on Trustpilot. If you're interested in DIY skincare, this could be a great resource for you. They also have a community of DIY skincare makers where you can find inspiration, get help, and share your successes.

FAQ

How can I contact customer service at Acala Online?

You can contact the customer service at Acala Online by calling them at 01638 491022 or by sending an email to hello@acalaonline.com.

FAQ

acalaonline.com Return Policy?

Acalaonline.com has a clear Shipping and Return Policy.

For Shipping, all online orders placed by 13:00 (GMT) Monday to Friday will be shipped the same day if all items are in-stock. Orders placed over the weekend will be shipped on Mondays. They use different Royal Mail services to ship orders: Standard or Expedited for UK mainland and Standard or Tracked for overseas. They offer different shipping rates: - UNITED KINGDOM ROYAL MAIL 48 - £2.99 (Free on orders over £30.00). This is a Standard UK shipping, 2-3 days service by Royal Mail. - ROYAL MAIL 24 - £3.99. This is a faster 24 hours service by Royal Mail. - INTERNATIONAL TRACKED - £8.99. Please allow 5-7 working days for delivery. - WORLDWIDE - £14.99. They now ship worldwide.

For Returns, as long as your product is unopened you can return your item within 14 days. Unfortunately, they aren't able to exchange items.

FAQ

What is the contact information of Acalaonline.com?

The contact information for Acalaonline.com is as follows: The phone number is 01638 491022 and the email address is hello@acalaonline.com. The primary office is located at 201 Chainmakers House, 46 Blair Street, London E14 0JA, England, United Kingdom. Please note that this information is subject to change and it's always best to verify from the official website.

FAQ

Is Acala Online environmentally friendly?

Acala is committed to reducing its carbon footprint and uses minimal packaging made from recycled materials for all orders. The company is working towards using a green courier service as the business grows.
FAQ

What is Acala Online shipping policy?

Orders placed by 13:00 (GMT) Monday to Friday will be shipped same day if all items are in-stock. Orders placed over the weekend will be shipped on Mondays. Acala uses different Royal Mail services, including Standard and Expedited for UK mainland, and Standard or Tracked for overseas.

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